How Inuka works for employees

Have a coach by your side to push through and achieve goals.

A coach by your side

Whether you want to perform better at work or take care of your own wellbeing, we all need to be able to cope with personal challenges in healthy, sustainable ways.

Having a coach by your side can make all the difference.  Build the skills and confidence to help you deal with whatever life throws at you, no matter how big or small. 

Employees about Inuka

Let’s check in. How are you?

Take our anonymous 5 minute self-scan to see how you’re dealing with challenges in your life. Take the scan as often as you want or need.
Simple but effective wellbeing scan traffic like method

Get support from a caring coach.

Book a 1-on-1 chat-based session with one of our highly trained coaches, anytime, anywhere. Our coaches are real people who have been in your shoes, and relate to your challenges.

Feel better, really!

You’ll get your mind clear, and the guidance and encouragement you need to work through life’s stressors, and reach your goals.

A proven process, based on 10 years of evidence-backed research

Most people feel better and back on track within 4 sessions*.

Focus on what you can influence

Talk about what is challenging in your life, right now. Your coach will help you focus on taking the practical steps to instill change on things you can control.

At the end of every session, you’ll leave with a personalized action plan that you can access anytime from our digital platform.

Simple and convenient

We’ve designed the Inuka experience to be used anywhere, anytime. In less than 10 minutes, take your scan, find your coach and book a session.

Most people feel better within 4 sessions and more resilient to tackle whatever life throws at them.

How to get started.

Our caring coaches are here for you, right now. Start feeling more in control after your first session, and back on track within 4 sessions. 

FAQ

Inuka can work for a range of problems. Our coaching method focuses on that what issue you find the most important including: 

  • managing anxiety and stress
  • reducing depression
  • solving work and life relationship problems
  • manage negative effects of stressful events, such as feeling overwhelmed,  inadequate coping skills or a lack of self-efficacy
  • general emotional distress
  • great for reaching personal goals (like running a marathon, or losing weight) and finding purpose

Working with an Inuka coach you will feel genuinely heard and listened to. 

You’ll also:

  • be able to identify which stressors trigger your negative emotions (e.g. sadness, anger)
  • improve your ability to identify what’s triggering you, what problems are causing you the most emotional distress
  • better cope with difficulties by teaching you how to proactively solve problems
  • gain confidence that you can handle problems that you face
  • have a systematic approach on how to deal with life’s problems
  • have a toolbox of strategies to solve the problems you face
  • increase your confidence to find creative solutions
  • know how to identify which barriers will impede your progress
  • know how to manage these emotions when they arise
  • reduce avoidance and increased action-taking
  • gain the ability to accept life problems that can’t be solved
  • gain the ability to make effective decisions
  • develop patience (realizing that not all problems have a “quick fix”)

Inuka can be 100% anonymous. At the registration page, you can fill out any display name and valid email so Inuka does not know who you are.

It is illegal for us as to share any of the data you have given us with third party individuals or companies.

If your sessions are sponsored by a company, they will only receive aggregated results that in no way allows anyone to retrieve who scored what.
Inuka is a social enterprise to whom privacy is of highest importance. Our privacy policy for processing sensitive data is GDPR compliant. We also have onboard a certified Data Protection Officer (DPO) to ensure constant, updated compliance.

Our coaches come from a diverse set of backgrounds, and can relate to where you are. Many have been through the same or similar challenges as you. 

You can choose your coach and session based on the language you feel most comfortable expressing yourself in. Right now, we offer over 9 different languages including English, Dutch, French, German, Hindi, Dutch, Romanian and Kiswahili. 

All our coaches are first vetted by us, and then trained and certified through the Inuka Academy in the Inuka Method, a simplified coaching version of Problem Solving Therapy (PST). PST is a type of cognitive behavior therapy that helps people become more resilient in dealing with their problems.

They receive over 300 hours of education and training. This results in a certification. Coaches are continuously supervised and supported by licensed therapists. 

Your coach is there to listen to you and help you feel comfortable to genuinely share whats on your mind. 

With your coach, you will systematically identify your stressors and build the coping skills and strategies to manage them in healthy, positive ways on your own.

Here’s what else you can expect:  

  • A personalized wellbeing plan for you to follow between sessions
  • Quick referral in case additional care is required

Each session takes the following format: 

  1. Understand and structure the problems you’re dealing with.

Every session begins with the coach listening to you and what you’re going through in the context of your daily lives — your problems, your mindset, your stressors — whether it is related to work, emotions, relationship, finances, your body or spirituality. Together, you’ll come up with a ¨things to tackle list.¨

If it is a return session, the session begins with evaluating whether the action plan worked.

  1. Focus on one specific problem & goal

The coach then helps you find out the most pressing issue on the list and helps them focus on what you can influence. Together, you pick a problem that is important and also feasible to be addressed.

  1. Make a plan

Together, you and your coach set a goal. This is the first moment you’ll get pulled towards positive thinking, and behavioral change. Together you brainstorm a range of possible and impossible solutions, pick a solution and make a SMART action plan. The session ends with a short scheduling of the next session.

A typical session lasts 60 minutes. 

Good question! We have 5 ingredients to ensure high quality, consistent service from our coaches:

Training – All coaches have completed an in-depth training on a proven problem solving method by AMREF Health Africa, a trusted leader in the field of healthcare training.

Strict quality control – A clinical professional supervises all coaches and all clients are asked to provide regular feedback on their coach.

Careful selection – Our coaches are carefully screened and selected by us. They have to have a CV that shows social engagement and they have to pass a test after completing their training.

Guidance method – Coaches are trained on a proven problem solving method, which builds your skills to effectively deal with challenges or stressful events you face in life. As opposed to many offers of therapists or counsellors, on the Inuka service all coaches work with the same method to ensure you get a similar high quality service, every session.

Solid research & development – We have tested the quality of our coaches’ problem solving method by tracking the progress and feedback of 63 people who received 4 chat-sessions on our Inuka app. We saw great results: for 81% of participants, mental distress symptoms went down with 42% and 91% of participants reported they ‘definitely’ would come back if they would seek help again.

Note that we used an earlier prototype. Results may differ with the current solution, and it depends per type of challenge how many sessions are needed for results.

Counseling and psychotherapy are services offered by medical experts. Counselors and psychotherapists go through extensive training in understanding human behavior through scientific methods and a range of different types of therapies in order to identify problems and help people improve their sense of well-being. These experts treat people who face various challenges in their lives, whether it is being unable to sleep or get to work every day, or more serious problems with substance abuse and mental health disorders.

In contrast, our coaches are trained in a specific method which is grounded in ‘problem-solving therapy’. Created by leading experts, it uses methods common to counseling and psychotherapy (known as ‘Cognitive Behavioral Therapy’) but in such a way that people without a medical background can deliver the service because it only focuses on building your skills to deal with challenges, not on deeper underlying issues.

An additional advantage of Inuka is that it is made available via chat: allowing us to continuously check and improve the quality of support you receive.

It is important to note that although this service is designed to help you cope with a range of issues you face in life, Inuka is not a medical service. If you feel you are in crisis, or you may hurt yourself or others, you should seek professional help. Please scroll down to find resources for professional help

Sessions are available in the following languages. We are constantly adding new languages, as they are requested. 

English – French – Spanish – German – Hindi – Dutch – Romanian – Kiswahili – Shona

For employers

Everything you need to know about Inuka as an employer.

"The Inuka team is genuinely interested in real impact, not just to sell their product."

Get in touch with us!

Robin van Dalen

Chief Executive Officer

Arjan Grootenboer

Chief Business Development

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